Salesforce – Team Lead/Senior Business Analyst (SBA) is responsible for the research, analysis, design, architectural approach and documentation of solutions and resolutions to work request from the various business units utilizing the Salesforce Platform. As part of Information Technology, the individual will converse regularly with managers of various business units, subject matter experts, and where applicable vendors to document business requirements and develop functional specifications.
This role requires a high level of contribution to strategic projects, providing subject matter expertise across a broad spectrum of mission critical applications. Often asked to drive or participate in major design and architectural decisions.
This individual will be asked to manage all Salesforce projects, reporting to the relevant Portfolio Manager/Demand Manager, as well as participate in projects as a subject matter expert.
Computer Aid, Inc. (CAI) is an innovative solutions company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals working at locations around the world in a variety of industries. Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities.
CAI is building a culture of continued learning, support, and personal development in a collegial environment. We also strive to make a positive impact on our surrounding communities through various outreach programs. We make a positive difference for our associates and the communities in which we serve.
Our mission: Provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities. For more information on our professionals, services, and industries we support, please see our website www.compaid.com.
CAI is an Equal Opportunity/Affirmative Action employer. Minorities, women, veterans and individuals with disabilities will receive consideration and are encouraged to apply.