Computer Aid, Inc.

Business Analyst

Employment Type

Position Description/Responsibilities (CCC/Vendor)

Computer Aid is looking for a contractor for a project in the Tallahassee area.  This is a contract opportunity for a Business Analyst from September of 2017 through June 30th of 2018 with possible extensions likely.  Interviews MUST be in person.  


Interested candidates should email their resume to for further consideration.  


Prior to the initiation of the Work Program Integration Initiative (WPII) project, the FDOT Financial Management (FM) Systems Inventory prepared in June 2014 identified over 150 systems performing some level of financial management systems functionality.  During the lifetime of these systems, new state statutes, federal regulations, and mandates have triggered changes in the demands of, and rules related to, basic business processes, systems and/or system interfaces. These changes were essential to the continuity of business.
Included in these changes were the development of local computing applications and a reporting infrastructure by the OOC Systems Support Section to address core functional needs and to facilitate complex reconciliations with the 150 systems interfacing with FM.  OOC also manages over 50 interfaces with the Department of Financial Services Florida Accounting Information Resource (FLAIR) system.  Efforts to define the “universe” specific to the support required by the OOC Systems Support Section resulted in over 300 applications being identified.  In addition, there are over 1,600 members in the OOC production library used by these OOC applications.  As with the systems identified in the financial management inventory, many of the OOC local and reporting applications utilize a technology that is either outdated or considered non-strategic by the department.

Problem Statement:
As part of the WPII and Florida PALM projects, impact to the OOC application “universe” must be determined and the applications must be replaced or modified to interface with the department’s new financial management systems solution and the State of Florida’s statewide accounting and financial management systems solution.   The selected candidate will assist the Business System Administration Manager and Senior Business Systems Analysts within the OOC Systems Support Section in the definition, documentation and determination of the resolution of the OOC application “universe”.    The selected candidate may also be assigned to analyze and document other financial related systems owned by OOC or assist in addressing the backlog of maintenance requests for applications owned by OOC.


CAI is an Equal Opportunity/Affirmative Action employer. Minorities, women, veterans and individuals with disabilities will receive consideration and are encouraged to apply.

Position Requirements/Technical Skills (CCC/Vendor)


Bachelor’s Degree in Computer Science, Information Systems, or financial related field. Or equivalent work experience.



A minimum of 5 years of business systems analysis experience, with specific emphasis in business process modeling, data flow analysis and data conversion activities.


Primary Job Duties/ Tasks

The submitted candidate must be able to perform the following duties and/or tasks. Duties of the selected candidate will include, but not be limited to:

  • Participate in efforts to define the impact on reporting and local computing applications as a result of WPII and Florida PALM. Produce written deliverables including, but not limited to: business process diagrams and narratives, requirements, specifications and business or technical analyses;
  • Detail data element inputs and outputs with other systems interfacing with OOC maintained applications. Inputs can include manual data entry, direct access to other systems, and batch uploads.  Outputs can include data extracts, direct access to data from other systems, and reports;
  • Prepare specifications in order to communicate Office of Comptroller functional requirements and address dependencies with other interfacing computer applications. Oversees the development of testing strategies, data scenarios and test plans to ensure functional requirements are addressed;
  • Document business cases and feasibility studies. Facilitate work sessions to elicit and prioritize requirements.  Identify any functionality seen as needed, but missing, in OOC maintained systems.  Include analysis of outstanding maintenance or enhancement requests;
  • Coordinate the development of project schedules, implementation plans and documentation for application maintenance releases and new systems development. Present to management, customer and technical staff;
  • Assist with User Acceptance Testing;
  • Confer with Central Office and District personnel to ensure the Office of Comptroller systems are performing as required.


Job Specific – Knowledge Skills and Abilities (KSAs)

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas: 

The selected candidate must have the following required KSAs and experience: 

  • Ability to produce legible and complete functional documentation in a way that thoroughly captures business processes and inputs/outputs of the applications;
  • Ability to analyze and accurately and completely define processes and workflows to design efficient information solutions, including missing or duplicate functionality in existing applications;
  • Ability to work effectively with users and a project team, to identify and document requirements for the maintenance, enhancement or development of computer application systems, including technical overviews and context diagrams;
  • Ability to develop and manage information systems documentation in accordance with the Department’s standards;
  • Knowledge of relational database theories and concepts;
  • Knowledge of the Florida Accounting Information Resource (FLAIR) system, including transaction type details and interfacing methods;
  • Skill in testing complex applications and interpreting whether requirements and design were met in the product;
  • Ability to plan, organize, coordinate, and prioritize work assignments for him/herself or lower level analysts;
  • Skill in accurately estimating time requirements for requirements analysis and computer programming tasks in a computer application maintenance environment;
  • Ability to work effectively with Project Managers, Business Analysts, Data Analysts, and Technical Architects to build efficient, viable solutions in the maintenance of business applications utilizing all established departmental standards;
  • Ability to prepare complex computer program specifications;
  • Ability to prepare computer program test plans and to create test databases and test environments;
  • Ability to interpret and communicate technical information related to computer programming and data processing, both verbally and in writing;
  • Ability to develop and manage technical documentation in accordance with the Department's standards;
  • Advanced skills with Microsoft products: Word, Excel, PowerPoint and Visio;
  • Experience working on accounting and financial computing applications and monitoring complex interfaces with external systems.


Preferred KSAs: 

  • Ability to evaluate computer application and system problems;
  • Skill in performing QA reviews and provide valuable feedback in determining that standards are met and that documents are complete and comprehensive;
  • Knowledge of mainframe programming languages, computer systems and supporting software;
  • Skill in data conversion techniques, data cleansing approaches and validating data relationships;
  • Basic knowledge of Universal Modeling Language (UML) and Sparx Systems Enterprise Architect or equivalent enterprise tool to document business processes, collect requirements, develop test scripts, and manage traceability.

Company Overview (CCC Only)

Computer Aid, Inc.

CAI is a global IT services firm that is currently managing active engagements with over 100 Fortune 1000 companies and government agencies around the world.  CAI offerings include balanced outsourcing solutions, Legacy Support, Application Development, Application Knowledge Capture, Service Desk/Desktop Services, and Managed Staffing Services.  Our unique methodologies and tools enable us to provide our clients with real techniques for increasing productivity, profitability and competitiveness. 

Headquartered in Allentown, PA, with offices and staff throughout the US, Canada, Europe and the Asia Pacific region, CAI offers a variety of delivery options including on-site, off-site and blended solutions.  Our delivery model allows us to successfully leverage our global staff of over 3,500 technical and managerial professionals. 

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