Computer Aid, Inc.

Technology Delivery Manager

Employment Type
Experience Level
Mid Level

Position Description/Responsibilities (CCC/Vendor)

Technical Delivery Manager


The Technology Delivery Manager oversees and manages the delivery of software and technical changes in support of corporate initiatives. The Technology Delivery Manager I is responsible for successfully managing one or more software development/technology projects within the constraints of scope quality time and cost. This position works in a team environment and provides technical project management oversight across multiple delivery organizations.


Defines and confirms technology deliverables supporting a project’s scope and objectives. Guides activities of the technology delivery teams including delegating tasks to team members identifying resources required for delivery and establishing a master timeline for deliverables. Develops detailed work plans schedules estimates resource plans and status reports for all technical deliverables of a project. Identification of tasks and dependencies resource acquisition and direction budgeting and forecasting progress tracking and development of corrective actions as required and conflict resolution Manages the integration of technology vendor tasks and tracks and reviews vendor deliverables. Obtains staffing and delivery commitments from affected delivery and support organizations to ensure successful delivery of technology components. Creates and maintains technology budgets and schedules in support of overall project objectives. Ensures “corporate” project manager is consistently updated with plans schedules and budges. Facilitates an effective Project Change Control process on behalf of Information Technology to ensure the impact of all changes on project plans schedules and budgets are clearly articulated prior to final decisions. Ensures decisions are reflected in updated plans schedules and budgets. Manages the Software development lifecycle for all assigned projects. Administers and manages “quality checkpoints” to ensure readiness prior to moving to the next phase of execution. Leads cross functional delivery and technical support teams to complete technology projects / deliverables within planned timeline and budget. Conducts project/program meetings and is responsible for project/program tracking and analysis relative to the technical deliverables of a project.


Ensures Responsibility for reporting status to the overall project manager. Provides technical and analytical guidance to project team. Identifies and manages potential issues and risks across multiple projects. Recommends and takes action to direct the analysis and solutions of major problems. Ensure adherences to technology standards and reviews project/program deliverables. Communicates to client/vendors/leadership/overall project manager. Communicate plans status and issues within the team group or project including both IT and business members and executive management. Serves as the primary point of communication for the technology components of a project. Facilitates the transition of technology deliverables from “development” to operations ensuring all aspects of operations are considered including software maintenance computer operations information security administration operations automation service monitoring


Position Requirements/Technical Skills (CCC/Vendor)


Company Overview (CCC Only)


Computer Aid, Inc. (CAI) is an innovative solutions company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals working at locations around the world in a variety of industries.  Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities.  

CAI is building a culture of continued learning, support, and personal development in a collegial environment. We also strive to make a positive impact on our surrounding communities through various outreach programs. We make a positive difference for our associates and the communities in which we serve.
Our mission: Provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities. 

CAI is an Equal Opportunity/Affirmative Action employer. Minorities, women, veterans and individuals with disabilities will receive consideration and are encouraged to apply.


For more information on our professionals, services, and industries we support, please see our website


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