Computer Aid, Inc.

Quality Assurance Lead

Employment Type

Position Description/Responsibilities (CCC/Vendor)

Technical Lead

We are looking for a Quality Assurance Lead with a solid background in Enterprise projects.  In this role, you will be working a java based platform integration. You will be client facing and will move projects along, overcome obstacles and bottlenecks. Role is located at our state client’s site in Columbia, SC. 

Responsibilities include:


  • Drive quality assurance (QA) and testing efforts within the IT Project Services team.
  • Analyze and assess current QA and testing processes, practices and procedures.
  • Collaborate with IT leadership and Project Managers to define and execute QA roadmaps and strategies.
  • Develop, document and implement best practices, processes, operational activities and procedures.
  • Establish and implement standards for documenting and communicating QA activities, testing activities and test results.
  • Ensure measurable improvement of software quality by identifying, developing and implementing innovative QA capabilities, strategies, approaches and services.
  • Define quality metrics and targets for assessment, measurement and continuous improvement of QA and testing effectiveness.
  • Define, implement and manage a quality assurance and testing framework.
  • Improve the efficiency, effectiveness and speed of quality assurance practices and testing activities through the identification and implementation of automated testing tools and procedures.
  • Partner with IT leadership and Project Managers to plan, coordinate, execute and report QA and testing activities associated with software development projects, enhancements and production support.
  • Initiate, plan, execute, manage and complete QA activities related to complex application and system implementation projects.
  • Provide testing estimates for resourcing, levels of effort and timelines.
  • Coordinate and manage testing efforts for multiple projects and software releases, including integration, system, regression, performance and user-acceptance testing.
  • Create and maintain test strategies, plans, scenarios and cases.
  • Implement automated testing practices and tools
  • Lead and manage test schedules, test environment management and configuration requirements.
  • Define and implement test data management practices, procedures and tooling.
  • Partner with business analysts to ensure requirements are met and accurately tested.
  • Provide input on go/no-go decisions for production releases.

Position Requirements/Technical Skills (CCC/Vendor)



  • Bachelor's degree in computer science or related technical discipline.
  • 4+ years IT experience with significant experience in software development and quality assurance.
  • 2+ years’ experience managing an organization's QA practice and/or department.
  • Experience with both traditional Waterfall software development processes and Agile/Lean methodologies.
  • Understanding of QA and testing processes, procedures and tools.
  • Extensive experience planning, executing and managing integration, system, regression and user acceptance testing.
  • Extensive experience associated with establishing and managing test environment structures, tools and release management processes.
  • Ability to manage concurrent projects, activities and tasks under time constraints.
  • Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous improvement environment
  • Understanding and experience with test automation frameworks
  • Experience with a variety of technologies, platforms and development languages
  • Experience with performance and load testing, reporting and monitoring.
  • Nice to have - 
    • Experience using the Atlassian suite and associated tools, including
      • JIRA
      • Zephyr
      • Kanoah
    • Knowledge of Cucumber and Gherkin syntax

Company Overview (CCC Only)

Computer Aid, Inc.

Computer Aid, Inc. (CAI) is an innovative solutions company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals working at locations around the world in a variety of industries. Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities.  


CAI is building a culture of continued learning, support, and personal development in a collegial environment. We also strive to make a positive impact on our surrounding communities through various outreach programs. We make a positive difference for our associates and the communities in which we serve.


Our mission: Provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities.  For more information on our professionals, services, and industries we support, please see our website


CAI is an Equal Opportunity/Affirmative Action employer. Minorities, women, veterans and individuals with disabilities will receive consideration and are encouraged to apply.

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