Computer Aid, Inc.

Server Systems Admninistrator

Employment Type

Position Description/Responsibilities (CCC/Vendor)


  • Work closely with the Senior Server Administrators to do capacity planning, patching, maintenance and support of the server, storage and network infrastructure
  • User administration tasks for Active Directory, Office365 and Peoplesoft
  • Develop, support and maintain various IT infrastructure components including Windows Servers, Active Directory, Exchange, ESET Antivirus, NFS & iSCSI SAN storage, and VMware hosts/clusters
  • Provide Level 2 support for VDI (VMware View) related issues to the desktop support team
  • Manage Veeam based VM backups and restore requests
  • Manage multiple Windows file servers and maintain storage quotas
  • Assist with VoIP implementation and administration
  • Assist with handling off-hours support and outages
  • Receive and respond to incoming requests regarding IT infrastructure problems
  • Operate tools, components and peripheral accessories
  • Manage multiple projects and timelines
  • Work with server administrators at various cloud-based facilities to stand up new systems or resolve problems and perform maintenance on existing systems
  • Rack equipment in the data center such as UPS’s, servers, network gear and storage
  • Follow change management and production turnover procedures as defined by the manager of IT Operations

Expected Deliverables

  1. On-time creation and administration of user credentials for above listed systems
  2. Software patching reports
  3. Stable configuration of storage, compute, network and VoIP resources

Experience Level: mid-level

The Contractor should be able to demonstrate the following skills


  • 2-4 years’ experience performing tasks as listed above
  • Ability to work a flexible schedule to accommodate project and emergency support work
  • Excellent communication and analytical skills
  • Cisco, Microsoft, NetApp or VMware certifications preferred

Company Overview (CCC Only)

Computer Aid, Inc. (CAI) is an innovative solutions company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals working at locations around the world in a variety of industries.  Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities. 
CAI is building a culture of continued learning, support, and personal development in a collegial environment. We also strive to make a positive impact on our surrounding communities through various outreach programs. We make a positive difference for our associates and the communities in which we serve.
Our mission: Provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities.
CAI is an Equal Opportunity/Affirmative Action employer. Minorities, women, veterans and individuals with disabilities will receive consideration and are encouraged to apply.

For more information on our professionals, services, and industries we support, please see our website

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