Computer Aid, Inc.

  • Business Analyst

    Location US-PA-Harrisburg
    Employment Type
  • Position Description/Responsibilities (CCC/Vendor)

    Computer Aid has an opportunity for a Business Analyst in Harrisburg, PA.   This role will support our state client in their efforts to implement a new system that will replace an AS/400 system with many disparate systems, not currently able to share data, etc.  


    In this role you will:

    • Manage and oversee information technology and work flow systems, interfaces and applications with both work unit user group and external partners, and undertake related projects and trouble shooting
    • Provide support to identify and resolve systems, workflow, reporting, analysis, and efficiency needs; and act as a liaison to the Information Technology Division to design, develop, test, integrate, and implement solutions that will be submitted and tracked through IT work requests.
    • Gather requirements gathering and help create functional design from scratch
    • Identify, re-design and re-engineer processes as necessary to accommodate changes in regulation, policies or to improve overall efficiency and effectiveness
    • Communicate clearly and effectively to provide training, support, and demonstration for new processes and procedures to staff and management
    • Provide reports and queries as needed for management, staff, and right to know requests
    • Assist Senior Systems Analyst with Agency Web Master on  web page design, content, and documentation to be submitted to the client's web page

    Position Requirements/Technical Skills (CCC/Vendor)

    1. Bachelor’s Degree in Information Systems, Finance, Business Administration, Business Analytics, and a minimum of 3 years of experience as a Business Analyst.
    2. Requires strong business analysis skills encompassing requirements gathering, functional design from scratch, and testing
    3. Must be able to analyze and define business processes, common data standards and system and business rules to meet work unit requirements in a dynamic and rapidly changing environment.
    4. Experience with relational database and client server concepts is critical.
    5. Must possess experience with utilizing relational database query and report tools to extract, analyze, and report results.
    6. Must possess experience with Microsoft Office products, including MS Access.
    7. Must have strong interpersonal skills and customer relationship orientation.
    8. Must possess strong analytical skills.
    9. Must be a highly motivated self-starter with very good organizational skills.

    Company Overview (CCC Only)

    Computer Aid, Inc. (CAI) is an innovative solutions company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals working at locations around the world in a variety of industries. Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities.  


    CAI is building a culture of continued learning, support, and personal development in a collegial environment. We also strive to make a positive impact on our surrounding communities through various outreach programs. We make a positive difference for our associates and the communities in which we serve.


    Our mission: Provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities.  For more information on our professionals, services, and industries we support, please see our website


    CAI is an Equal Opportunity/Affirmative Action employer. Minorities, women, veterans and individuals with disabilities will receive consideration and are encouraged to apply.

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