Computer Aid, Inc.

Data Analyst

Location US-FL-Ocoee
Employment Type

Position Description/Responsibilities (CCC/Vendor)

The Data Quality Analyst will be responsible for supporting the development, analysis, and reporting of Intelligent Transportation Systems (ITS) information. This role will identify and interpret data patterns and trends, build data visualization tools such as charts, graphs, and tables for management, ensure the integrity of the data in various ITS systems, and work with stakeholders to establish key performance indicators.


The ideal candidate will be fully engaged in providing quality assurance, excellent customer service, and stewardship by developing, coordinating, and performing data quality checks to improve efficiencies as well as to address Departmental needs. 


  • Provide professional and courteous communication to all customers at all times.
  • Assist with developing specific Departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.
    • Understand business needs and translate them into application and operational requirements
    • Provide direction/guidance on what is considered best practices for reporting solutions
    • Maintain accurate data in ITS tracking applications for ITS KPI reporting
    • Create graphs/reports/presentations of findings
  • Assist in the development of Quality Management procedures
    • Develop process documentation
    • Develop standard report templates for consistency in data analysis.
    • Provide user specific ad hoc reporting as requested.
    • Understand record retention requirements and ensure compliance
  • Interpret data, analyze results, and provide ongoing reports
    • Discover and correct data issues
    • Analyze data for duplicates/errors
    • Review data sets for trends/patterns
  • Work closely with cross functional teams to understand business requirements
    • Ask probing questions to better understand systems and processes
    • Obtain and apply thorough and relevant information from internal/external sources
    • Serve as a liaison to outside departments, staff, and customers
  • Test systems to ensure all applications are up-to-date with the most current information.
    • Analyze and solve issues with current/future systems as they relate to our internal systems
    • Maintain the data systems/databases we use for projects and other functions
    • Audit databases following official Departmental guidelines and regulatory requirements.
  • Proactively search for ways to automate, improve, and streamline processes; build team collaboration and add value for our customers.
    • Conduct detailed analyses using MS Excel, using functions including but not limited to tools and data management, pivot tables, formulas (i.e. VLOOKUPs, SUMIFs, INDEXs)
    • Write basic SQL programs for data extraction. Modify existing programs for data extraction.
    • Perform additional tasks as requested



  • Minimum of 3-5 years in a position directly responsible for the development of associated report generation, management and dissemination, preferably within an IT or Government environment.
  • MS Office Suite (Word, Excel, PowerPoint, Outlook), and Microsoft project skills.
  • Strong analytical, problem solving, and data processing skills required
  • Must have effective verbal and written communication skills.
  • Ability to work independently with minimal supervision
  • Ability to deal with ambiguity and adapt quickly to changing client needs.
  • Must demonstrate the ability to manage multiple priorities/tasks, deliver timely and accurate work products with a customer service focus, and respond with a sense of urgency as required.

Company Overview (CCC Only)

Computer Aid, Inc. (CAI) is an innovative solutions company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals working at locations around the world in a variety of industries.  Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities.  
CAI is building a culture of continued learning, support, and personal development in a collegial environment. We also strive to make a positive impact on our surrounding communities through various outreach programs. We make a positive difference for our associates and the communities in which we serve.
Our mission: Provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities. 
CAI is an Equal Opportunity/Affirmative Action employer. Minorities, women, veterans and individuals with disabilities will receive consideration and are encouraged to apply.

For more information on our professionals, services, and industries we support, please see our website

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