Associate Systems Engineer
Experience and Skills Education, Certifications, or Special Licenses: Preferably a Bachelors or Associate degree in Information Systems.
Work Experience: • Five years in customer service and providing technical support • Experience in providing support to the customers on phone or onsite Technical requirements • Ability to troubleshoot and provide support for applications hosted on desktop and mobile operating systems such as Windows, Mac OS, IOS, Linux (Fedora, Red Hat, Ubuntu), iOS, Android and Chrome OS. • Ability to troubleshoot and support applications delivered via Internet and in a Local Area Networks Other Requirements: • Knowledge of desktop and mobile operating systems • Good understanding of computer networks and internet • Analyze and troubleshoot technical and operational problems • Effective written and oral communication skills • Conversant with Microsoft Office • Effective interpersonal skills, creative solution and problem solving skills are critical • Ability to work in a team environment is necessary • Ability to work independently, using sound judgment is required • Must have attention to detail and excellent organizational skills • Ability to work weekends or off business hours as needed
CAI is an Equal Opportunity/Affirmative Action employer. Minorities, women, veterans and individuals with disabilities will receive consideration and are encouraged to apply.
Computer Aid, Inc. (CAI) is an innovative solutions company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals working at locations around the world in a variety of industries. Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities.
CAI is building a culture of continued learning, support, and personal development in a collegial environment. We also strive to make a positive impact on our surrounding communities through various outreach programs. We make a positive difference for our associates and the communities in which we serve.
Our mission: Provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities. For more information on our professionals, services, and industries we support, please see our website www.compaid.com.