Computer Aid, Inc.

  • RTMC Network Security Manager

    Location US-FL-Fort Lauderdale
  • Position Description/Responsibilities (CCC/Vendor)

    The RTMC IT Security Manager position is responsible for the security of all computer systems within the TMC(s) and networked field devices.

    • Maintains a high-level of computer security for all devices and computers connected to the multiple omputer networks associated with the DEPARTMENT’s District Four TSM&O Program.
    • Inventories all computer system hardware parts quarterly to ensure the RTMC is operating at 100 percent compliance.
    • Daily monitoring of the RTMC Helpdesk system for automated alerts and resolve as necessary.
    • Formally trains users in basic computer security when needed.
    • Installs and loads all security-related functions of any new workstation when purchased, to include the communications link to the network systems.
    • Creates weekly network security report.
    • Confirms daily backups for all critical systems and ensures these are available if systems need to be restored.
    • Daily monitoring, management, and administration of the RTMC SolarWinds Monitoring Platform to comply with 100 percent system availability and to resolve security issues.
    • Daily monitoring management and administration of the RTMC existing customized security control software applications used to provide physical and local security mechanisms for all systems within the District.
    • Provides end-to-end management of the DEPARTMENT public key infrastructure and accessory resources used to encrypt security data communication within the RTMC
    • Secures and makes recommendations for enhancements for all IT software used to monitor, track, and maintains the RTMC technology ecosystem including responding to security incidents as they occur according to set polices and IT governance rules.
    • Performs any additional tasks as assigned by RTMC management team.
    • Performs all other tasks assigned by the DEPARTMENT.

    Position Requirements/Technical Skills (CCC/Vendor)

    • Bachelor’s degree in Computer Information Management (with a concentration of IT Security) or similar degree, and three (3) years’ experience within an enterprise environment responsible for IT Security; or a combination of 8 years’ ever increasing IT security management responsibilities. A Security+ can be substituted for 1 year of experience, and a CISM can be used to replace 5 years’ experience.
    • Possess IT industry recognized network security specific professional certifications.
    • Understanding of TSM&O principles.
    • Good leadership and interpersonal skills.
    • Has a good understanding of key management concepts.
    • Ability to clearly communicate technical information in layman’s terms.
    • Ability to work alternate work schedules and be on-call 24 hours/day.
    • Ability to create daily, weekly, monthly, and yearly reports regarding system availability and help desk calls.
    • Ability to coordinate real-time activities and priorities.
    • Direct experience with the day-to-day operations of a similar center.

    Company Overview (CCC Only)

    Computer Aid, Inc. (CAI) is an innovative solutions company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals working at locations around the world in a variety of industries.  Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities. 
    CAI is building a culture of continued learning, support, and personal development in a collegial environment. We also strive to make a positive impact on our surrounding communities through various outreach programs. We make a positive difference for our associates and the communities in which we serve.
    Our mission: Provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities.
    CAI is an Equal Opportunity/Affirmative Action employer. Minorities, women, veterans and individuals with disabilities will receive consideration and are encouraged to apply.

    For more information on our professionals, services, and industries we support, please see our website

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