Contribute to the delivery and execution of complex, large scale, multi-year (high cost, high complexity and/or high risk) client enterprise transformation programs by: gathering required data through direct observation and/or inquiry and synthesizing data into meaningful observation; analyzing, identifying and problem solving from information sets (issues could be business or systems issues) drawing conclusions from information sets based on analysis, creating hypotheses and presenting recommendations to team; developing client specific requirements, standard operating procedures, functional roles & responsibilities, process flow and user guides.
Build, share, and maintain expertise in both practice area and client environment, regularly interface with Product, Infrastructure, and Security teams to deliver on customer commitments.
Contribute to operational readiness, organizational change management, solution capability, packaging, and estimating, planning and delivery management.
Support content development for deliverable artifacts to deliver client value and meet contractual obligations, and that align to delivery timelines and budgets. Other duties as assigned or requested.
KNOWLEDGE, SKILLS & ABILITIES: Customer focus, results orientation, strategic thinking, change advocate, continuous improvement, talent development Excellent written and spoken communications skills Strong leadership and interpersonal skills Ability to work independently and manage multiple task assignments Proficient in the use of MS Word, Excel, and PowerPoint Proven ability to build and sustain internal and customer relationships
Project Management Professional, Information Technology Infrastructure Library
Computer Aid, Inc. (CAI) is an innovative solutions company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals working at locations around the world in a variety of industries. Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities.
CAI is building a culture of continued learning, support, and personal development in a collegial environment. We also strive to make a positive impact on our surrounding communities through various outreach programs. We make a positive difference for our associates and the communities in which we serve.
Our mission: Provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities. For more information on our professionals, services, and industries we support, please see our website www.compaid.com.
Please Note: All positions are W-2 only and all relocation/lodging costs are the responsibility of the candidate if hired.
Please send resumes to:
Luke Wehner | Sr. Technical Recruiter
Computer Aid, Inc. (CAI)
300 Wood Cliff Drive Suite 300 | Canonsburg, PA 15317
Phone: 724.749.8702 | Fax: 724.749.8785
With the goal of ensuring a safe, productive work environment for both Computer Aid Associates and our customers, we will require that you submit to pre-employment drug testing and background screening prior to beginning employment.
CAI is proud to be an Equal Opportunity/Affirmative Action employer. Minorities, women, veterans, and those with disabilities will receive consideration and are highly encouraged to apply.