On a daily basis, the onsite Contingent Staffing Service Delivery Manager (Project Manager) will serve as the primary interfacing point of contact between CAI and The District Contract Management team. This position requires someone who is forward thinking, highly organized and detail oriented, along with superior customer service and client interface experience.
In this role, you will be responsible for....
o Acquiring the subject matter expertise to answer any questions related to the day to day program operations and contract execution to include:
o Managing and assisting with
o Serving as escalation point for any contractual, agency or supplier issues.
o Conducting Contract Management Meetings
o Attending District Agency Meetings
o Providing Supplier Community Sessions/Webinars
o Agency outreach and contract expansion effort
7-10 years’ experience with staffing related program management
Experience with Washington DC is a plus but experience working with a Government client is required
5 years’ experience serving IT specific customers and client sites.
5 years’ managing projects or teams in a public sector experience, especially staffing or Managed Services related to staffing
In this role, you will be co-located with the District client and you must be onsite through business hours. You will have significant interaction with District Managers and the CBE supplier community.
Background Checks are required.
Computer Aid, Inc. (CAI) is an innovative solutions company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals working at locations around the world in a variety of industries. Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities.
CAI is building a culture of continued learning, support, and personal development in a collegial environment. We also strive to make a positive impact on our surrounding communities through various outreach programs. We make a positive difference for our associates and the communities in which we serve.
Our mission: Provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities.
CAI is an Equal Opportunity/Affirmative Action employer. Minorities, women, veterans and individuals with disabilities will receive consideration and are encouraged to apply.