Computer Aid, Inc.

  • Sr. Network Engineer 11001

    Location US-TX-Austin
    Employment Type
    Experience Level
    Mid Level
  • Position Description/Responsibilities (CCC/Vendor)

    At a senior level, plans, designs, installs, configures, and troubleshoots network systems including Local Area Networks (LAN), Wide Area Networks (WAN), Wireless LAN (WLAN), Voice over IP (VoIP) telephony, and Unified Computing Systems (UCS) supporting Hydromet, generation and substation operations.  Designs new implementations via the application of architectural standards and performs configuration of physical and logical network components. Assists in the design of the network architecture, designs the network infrastructure, and plans and designs network solutions. Performs capacity and resource planning, assessing network risks and contingency planning.  Implements and maintains network management software.  Researches, analyzes, and implements software patches or hardware changes to address any network deficiencies. Provides Tier 2 support. Involved in the evaluation of new products and services and may manage vendor service level agreements. This position utilizes in-depth knowledge of best practices and experience in own discipline to provide and improve services. Takes a new perspective to solve complex problems.  Works independently and receives minimal guidance. Acts as a resource for colleagues with less experience. May direct the work of other staff members.


    - Designs, installs and troubleshoots networks incorporating routers, multilayer switches, firewalls, load balancers, and unified computing.    

    - Proactively monitors, analyzes and reviews multi-platform computing environment and executes problem avoidance practices in order to maintain a high level of reliability and availability.

    - Identifies best and least cost network solutions that meet stringent security and availability requirements.

    - Solves problems causing network outages including identifying issues with hardware, operating system, application and capacity.

    - Acts as the owner of a problem through resolution.  Analyzes issue and takes actions to resolve problems (including Root Cause Analysis and Problem Remediation).

    - Drafts, updates and follows detailed work instructions relating to network maintenance.

    - Acts as subject matter expert while working with vendors, documenting best practices and configuring network tools.

    - Documents changes made to systems or equipment through appropriate communications and record keeping practices.  Documents work into logs, files, system prints and other records and through communications, both verbal and written, with other team members and supervisors.

    - May provide on-the-job training and guidance for colleagues with less experience]    


    Nine or more years of experience in designing and/or operating networks.  A degree(s) in information technology, computer scienceor relevant field may be substituted per LCRA guidelines for certain years of experience.



    Terms and Conditions: This position is subject to funding.



    Terms and Conditions:

    - Some work hours are spent in warehouses, mechanical plants or electric substations

    - Work involves weekends, holidays and non-standard hours

    - Work involves providing 24/7/365 on-call support on a rotating basis

    Position Requirements/Technical Skills (CCC/Vendor)


    Minimum Requirements:




    Knowledge of areas including  LAN, WAN, WLAN, VPN, Citrix Load Balancing, Cisco 1000v, Cisco ASA, ASAv, and Juniper Firewalling. Cisco VoIP, Cisco Unified Computing (UCS)


    Experience in 802.1X, ISE, TACACS, RADIUS, ASA, FTD, CSM, BGP, OSPF, MPLS, Citrix NetScaler


    Knowledge of network related platforms, technologies, and protocols inclusive of Cisco IOS, Cisco NX-OS, Juniper JunOS, Data Center Interconnect (DCI), Multiprotocol Label Switching (MPLS), virtualization, overlays (VXLAN or OTV), OSPF, BGP, VRF, DNS, and DHCP


    Knowledge of VoIP technologies that include Cisco Unified Communications Manager (CUCM) 9.X, Contact Center (CCX), and Unity.


    Experience with a variety of related management tools that include Solarwinds Orion and Infoblox. 


    Experience with cloud technologies such as VMware, OpenStack, and CloudStack.


    Double CCIE with Route/Switch and Security


    Skill in analyzing and solving complex problems


    Skill in verbal and written communication


    Skill in communicating effectively with team members, supervision/management and external organizations under normal and emergency conditions






    Working knowledge of Juniper and ScreenOS/JunOS



    Company Overview (CCC Only)

    Computer Aid, Inc. (CAI) is an innovative solutions company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals working at locations around the world in a variety of industries.  Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities. 
    CAI is building a culture of continued learning, support, and personal development in a collegial environment. We also strive to make a positive impact on our surrounding communities through various outreach programs. We make a positive difference for our associates and the communities in which we serve.
    Our mission: Provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities.
    CAI is an Equal Opportunity/Affirmative Action employer. Minorities, women, veterans and individuals with disabilities will receive consideration and are encouraged to apply.

    For more information on our professionals, services, and industries we support, please see our website

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