Computer Aid, Inc.

  • Business Analyst

    Location US-PA-Camp Hill
    Employment Type
  • Position Description/Responsibilities (CCC/Vendor)

    Business Analyst- Jr - Mid Level


    Location: Harrisburg PA area

    6-12 mos



    Responsibilities may include: determining and defining system specifications, process improvement, quality assurance, interaction with customers and technical staff, and higher emphasis on problem resolution.


    Essential Duties and Responsibilities:

    • Developing functional design documents breaking down business requirements into functional requirements.
    • Using Business Requirements Documentation standards and process.
    • Collaborating with the User Experience team to build an intuitive user experience for the customers.

    Supports the development process by:

    • Supporting solution design by providing insight at design sessions with IT teams to help translate requirements into workable business solutions.
    • Recommending the need for additional data and/or services to address key business issues.
    • Researching third party solutions as needed.

    Support solution deployment and support by:

    • Supporting solution integration and user acceptance testing.
    • Providing post implementation support to business.
    • Developing complex user acceptance criteria.
    • Serving as a liaison between business and development to manage requests for additional scope or process changes.
    • Solicit customer feedback


    • Meet our commitments and exceed the expectations of others
    • Acknowledge our mistakes and embrace the opportunity to improve
    • Use objectivity and data to make sound decisions





    Company Overview (CCC Only)

    Computer Aid, Inc. (CAI) is an innovative solutions company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals working at locations around the world in a variety of industries.  Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities.  


    CAI is building a culture of continued learning, support, and personal development in a collegial environment. We also strive to make a positive impact on our surrounding communities through various outreach programs. We make a positive difference for our associates and the communities in which we serve.


    Our mission: Provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities. 


    CAI is an Equal Opportunity/Affirmative Action employer. Minorities, women, veterans and individuals with disabilities will receive consideration and are encouraged to apply.

    For more information on our professionals, services, and industries we support, please see our website

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