Computer Aid, Inc.

  • BA/QA-Product Analyst

    Location US-FL-Miramar
    Employment Type
    Experience Level
    Mid Level
  • Position Description/Responsibilities (CCC/Vendor)

    Computer Aid Inc. (CAI) is a $500M global IT consulting firm that specializes in high value, long term managed services engagements with our clients.  We are currently looking for a BA/QA to be an integral part of the IT team for one of our strategic accounts. 


    This is a challenging position and we are only looking for those that are highly motivated to learn, grow and keep pace in an ever-changing environment.  Successful candidates will enjoy strong career growth within CAI and/or with our clients directly.  Where needed, CAI will invest in technical training to ensure alignment with client technologies.

    Position Requirements/Technical Skills (CCC/Vendor)

    BA / QA (QSR Dining System)


    Scope of work:

    • Perform various functions inclusive of Business Analyst, and Quality Assurance within a project team tasked to replace legacy shipboard technology with a COTS product. (Upgrade client to new dining system)
    • Travel approximately 25%


    Required skills/competencies:

    • Worked in restaurants, QSR or dining systems experience is a plus
    • Working experience working as part of an Agile team as a product Analyst 
    • Exhibit subject matter expertise on the low-level design of a product 
    • Understand the product’s entire technology stack
    • Understanding relational database fundamentals and working knowledge of the product data model
    • Understand the interdependencies between the product and other products within the enterprise
    • Configuration and testing of the COTS package at the client’s headquarters staging environment
    • Supporting the end users through UAT cycles
    • Physical installation of the COTS package in the client’s production environments
    • End user support during stabilization & operational support
    • Support of production like development & test lab environments
    • Create and maintain relevant product documentation


    Secondarily, the position will be asked to support the lead within a product team tasked with innovation and release management, inclusive of:

    • Management of a product back log of defects and enhancements
    • Digesting requirements & user stories
    • Estimation of incoming technology requests and cost/benefit analysis
    • Context Definition and Solution Sketching
    • Maintaining a relationship and driving a schedule with product vendors
    • Execution and evolution of the product road map
    • Building test cases to evaluate nonfunctional requirements
    • Ensures there is accurate and current documentation of all existing and new products
    • 3rd Level Production Support
    • Stays up to date of trends in the marketplace 


    Preferred Education:

    • Bachelor’s Degree in CS, IT or relevant field 

    Company Overview (CCC Only)

    Computer Aid, Inc. (CAI) is an innovative solutions company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals working at locations around the world in a variety of industries.  Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities.  

    CAI is building a culture of continued learning, support, and personal development in a collegial environment. We also strive to make a positive impact on our surrounding communities through various outreach programs. We make a positive difference for our associates and the communities in which we serve.
    Our mission: Provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities. 

    CAI is an Equal Opportunity/Affirmative Action employer. Minorities, women, veterans and individuals with disabilities will receive consideration and are encouraged to apply.


    For more information on our professionals, services, and industries we support, please see our website

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