Computer Aid, Inc.

  • Business Analyst

    Location US-MD-Baltimore
  • Position Description/Responsibilities (CCC/Vendor)

    The ideal candidate must possess the following:
    • Graduation from an accredited college with a bachelor’s degree in Business or
    Public Administration, Computer Science, Information Technology, Information
    Systems or a related field
    • Five years of experience as a business analyst or closely related experience in
    the analysis of student information systems.
    • Exceptional analytical skills in order to properly interpret business needs and
    translate into functional requirements
    • Ability to work in both collaborative and independent environments
    • Ability to work under aggressive timelines
    • Ability to communicate effectively


    • Analyze the business processes, procedures, organizational structure, etc. in
    order to identify problems and determine solutions that reduce risk and increase
    organizational effectiveness and efficiency
    • Interact with the business partners and internal and external stakeholders,
    including executive staff, to understand organizational processes and needs
    • Perform detailed gap analysis to identify gaps between system functionality and
    organizational needs and document findings
    • Work with stakeholders to identify project scope, project objectives, project
    success criteria and project deliverables
    • Collaborate with project stakeholders and technical staff to elicit and document
    requirements (e.g. business, functional, non-functional, process models, etc.)
    • Present solutions to business stakeholders and facilitate the iterative refinement
    of requirements
    • Work with the Development and Quality Assurance teams to ensure functional
    requirements are unambiguous and testable
    • Assist in the creation of test cases to verify the system and validate the system
    and processes are functioning as expected
    • Create and maintain project logs to ensure that issues and risks are documented
    and tracked to resolution; monitor project schedules and follow up with
    leadership with concerns related to project milestones and timelines

    Position Requirements/Technical Skills (CCC/Vendor)

    Required Skills:
    • Thorough knowledge of the principles and practices of planning, developing,
    implementing, and maintaining student information systems
    • Thorough knowledge of processes, methods, and techniques utilized to analyze
    and evaluate business operations and document requirements
    • Knowledge of programming concepts and various Systems Development
    Lifecycle (SDLC) methodologies.
    • Working Knowledge of Web Accessibility Guidelines 2.0.
    • Fluent language skills and written communication ability.
    • Experience with developing reports, documents, presentations, etc.
    • Experience creating record documents, to include agendas, project logs, meeting
    notes, etc.
    • Proficiency with MS Office, to include strong competency with Word, PowerPoint,
    Excel, Outlook.
    • Proficiency in developing and presenting, both verbally and in writing, technical
    information and presentations to non-technical audiences.

    Company Overview (CCC Only)

    Computer Aid, Inc.


    Computer Aid, Inc. (CAI) is an innovative solutions company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals working at locations around the world in a variety of industries. Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities.  


    CAI is building a culture of continued learning, support, and personal development in a collegial environment. We also strive to make a positive impact on our surrounding communities through various outreach programs. We make a positive difference for our associates and the communities in which we serve.


    Our mission: Provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities.  For more information on our professionals, services, and industries we support, please see our website


    EEO Statement:


    It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.


    Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited


    Status of Your Application:

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