Computer Aid, Inc.

  • Entry Level Networking Consultant

    Location PA-Harrisburg
    Employment Type
    Contract
    Experience Level
    Mid Level
  • Position Description/Responsibilities (CCC/Vendor)

    CAI is looking for 2 Entry Level professionals  in Harrisburg, Pa.

    This is a multi year position.

     

    Ideal candidate still in school or just graduated.

    Entry Level preferred, any experience with Hardware/Cabling is a plus.

    Healthy Benefits are provided for position.

     

    2 – part time resources. Likely 32 hours per week. First position hours 8am-4pm Tuesday – Friday. Second position hours Thursday – Sunday 4pm-12am. Each position will be expected to shift their schedules as requested (with advance notification) to help cover our 24x7x365 onsite support.

     

    Duties below:

     

    Responsibilities & Qualifications

    • Provide support for all Media Management activities, such as tape rotations and media storage.
    • Provide remote and onsite Data Center support to include timely resolution of problems or escalation on behalf of our customers while meeting or exceeding SLAs.
    • Communicates with global customers on progress of requests, maintains a high standard of satisfaction from requesters, performs coordination activities associated with the troubleshooting, installation and/or de-installation/disposal hardware inventory.
    • Should demonstrate an aptitude for increasing proficiency and expertise.
    • Acquires knowledge on company policies, procedure and essential job skills required to resolve routine tasks. Follows TEIS policies and procedures like change management etc.
    • Must be able to work without direct supervision at times.
    • Occasional off-hours (including weekend work) and on-call support may be required to support standard work schedules, training and special projects.
    • Build good working relationships within global team and larger TEIS organization.
    • Installation and maintenance of the structured cabling systems and extending customer circuits including POTS,T1, T3, Ethernet, and Fiber.
    • Identify/Troubleshoot problems related to installations, configurations, operations, or performance.
    • Operate, monitor, maintain, and respond to abnormal conditions in Data Center.
    • Must be able to lift 60 to 75 lbs.
    • Develop/Maintain documentation including floor layouts, hardware inventory, cable connectivity with high accuracy.

     

    Travel: Less than 10% 
    Education Experience: Associate Degree (High School +2 years) 
    Employment Experience: 1-3 years 

     

     

     

     

     

     

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    Position Requirements/Technical Skills (CCC/Vendor)

     

     

     

     

    Company Overview (CCC Only)

    Computer Aid, Inc.

    Computer Aid, Inc. (CAI) is an Innovative Solutions Company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals in a variety of industries located around the world. Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities. 

     

    CAI is committed to building a culture of continued learning, support, and personal development through a collegial environment. We also strive to make a positive impact to our community through various outreach programs. We make a difference for our associates and the communities in which we serve.

     

    Our mission: to provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities.  For more information on our professionals, services, and industries we support, please see our website www.compaid.com.

     

    EEO Statement:

     

    It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

     

    Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

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