Computer Aid, Inc.

  • Sr. Product Analyst/Business Analyst

    Location US-FL-Miami
    Employment Type
  • Position Description/Responsibilities (CCC/Vendor)

    Scope of work

    As a Product Analyst, you will partner with the business and other product teams to understand their business models in order to help formulate future strategies and develop requirements for new and enhanced functionality within our core dining systems. The Product Analyst will lead project team in connecting the vision of dining product features to the dining product backlog. The candidate will also have responsibility to manage the prioritization of user stories. In addition, they will be responsible for representing the product team in cross functional planning and implementation meetings.


    This is a contract position with potential to transition to full time employee with a proven, fortune 500 company with excellent benefits.  Among one of the Best Places to Work in America by Forbes Magazine.  Work with a leading edge technology department leading a multi-year initiative to install a new, cutting edge software solution.  This will require excellent communication skills working with business users and executives at all levels.  Strong possibility for global travel during implementation phases to support business teams and users.


    • Plan interviews and facilitate requirements gathering, process analysis and application design sessions with project stakeholders including internal IT partners and business partners.
    • Evaluate COTs products to identify the best possible fit based on stakeholder requirements.
    • Create business cases to request funding for new initiatives.
    • Proven experience in Agile methodology, including maintaining a backlog of well-defined user stories (with dependencies & acceptance criteria)
    • Represents the customer through the development process
    • Ensures appropriate design is baked into every feature and experience
    • Validates and accepts finished work that meets customer needs and business expectations
    • Work with various technology teams to determine estimates on resources and timing to meet business needs and communicate it to the business.
    • Gather/create detailed business requirements and scope document and translate into detailed functional specifications.
    • Create and manage project deliverables for small to medium size projects (2-4 resources); Log, track and verify resolution for all project tasks to ensure business and technical scope is controlled to meet quality, timeline and budget expectations.
    • Assist Business partners in resolving IT issues and facilitate working with other IT teams.
    • Provide written and verbal communication such as status reports, progress reports and documentation to IT and business partners.

    Position Requirements/Technical Skills (CCC/Vendor)

    Preferred Skills:

    • Business process reviews
    • Business case and Use Case creation
    • Requirements documentation
    • Software development life cycle
    • Testing development life cycle
    • Project Management life cycle
    • Advance PC Skills: Microsoft Office, Microsoft Project, Visio • Project planning tool (MS project
    • 5-7 years experience in all phases of application development life cycle, specifically on Business Analyst Skills and Quality Assurance Testing Skills.
    • Ability to clearly develop & articulate business requirements and translate into functional specifications (and vice versa)
    • Be able to multi-task with excellent time management skills and willing to work in a challenging and fast paced environment



    -      BS in business, communications, information systems or other related disciplines

    -      Experience in Agile projects as a BA or Product Analyst

    -      Prev. Product Owner experience preferred

    -      Min. 7 years’ experience in IT and 5 years’ experience as a BA and or Product Owner/Analyst


    Necessary Skills, Abilities, and other Qualities: 

    • Must have excellent communication (oral and written) and interface effectively with all levels of management as well as the technical team, and concisely, logically and accurately present issues verbally and in written format. 
    • Effectively coordinate communications between/among cross functional teams, resolve conflict and maintain confidentiality. 
    • Strong problem-solving, supervisory experience and team leadership skills 
    • Must be a strong team player and have good interpersonal and collaborative skills 
    • Fosters a team environment and demonstrates the ability to promote the team environment, yet work individually on each person's skill development 
    • Must possess excellent organizational, time management, judgment, and decision-making skills 
    • Ability to manage multiple tasks 
    • Reliable, self-motivated, and focused on high quality delivery of work products; willing to accept responsibility and accountability 
    • Outstanding motivational, people and task management skills


    Company Overview (CCC Only)

    EEO Statement:


    It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.


    Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited


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