Computer Aid, Inc.

  • Business Analyst

    Location US-FL-Miami
    Employment Type
    Experience Level
    Mid Level
  • Position Description/Responsibilities (CCC/Vendor)

    Computer Aid Inc. (CAI) is a $500M global IT consulting firm that specializes in high value, long term managed services engagements with our clients.  We are currently looking for a Business Analyst / Agile-Scrum to be an integral part of the IT team for one of our strategic accounts. 


    This is a challenging position and we are only looking for those that are highly motivated to learn, grow and keep pace in an ever-changing environment.  Successful candidates will enjoy strong career growth within CAI and/or with our clients directly.  Where needed, CAI will invest in technical training to ensure alignment with client technologies.


    Position Requirements/Technical Skills (CCC/Vendor)

    Business Analyst / Agile-Scrum:


    • Fundamental Business Analyst Skills:
    1. Ability to effectively manage a structured requirements-gathering session and elicit business requirements
    2. Ability to create a clear, well-organized, and well-written Requirements Document that is understood by the project’s business stakeholders
    3. Ability to develop clear, well thought-out diagrams and process flows that effectively convey business processes and proposed IT solutions
    4. Ability to effectively coordinate and oversee process improvement work sessions with business and IT partners
    5. Ability to study data and deliver informed and well-formulated analysis to assist in project decisions  
    6. Ability to effectively work with the technical development team to convey business expectations and requirements
    7. Ability to assemble (or assist in the assembly of) a project’s test plan and test cases
    8. Ability to conduct functional testing and/or verify that the business requirements are being met by the delivered IT solution


    • UX/UI Skills:
    1. Ability to design user screen mock-ups and wireframes using a Screen Design tool, such as Adobe XD
    2. Strong artistic capabilities and solid understanding of UX/UI best practices
    3. Ability to collaborate closely with the project team to expand the functionality of the user screens
    4. Ability to quickly learn how to use new Screen Design (UX/UI) tools, other than the one(s) he/she already knows.
    5. Ability to investigate problems, questions, and concerns, then provide effective resolutions and/or explanations to the project team
    • Agile/Scrum Skills:
    1. Experience with Agile/Scrum projects – has worked on at least two Agile/Scrum projects where formal Agile/Scrum practices were adhered to
    2. Ability to write clear and effective User Stories (for Agile projects).


    • Competencies:
    1. Advanced-level communicator – verbal and written
    2. Tech savvy
    3. Artistic (for screen designing)
    4. Personable; must interact well with others
    5. Influential; must be capable of promoting good ideas


    Company Overview (CCC Only)

    Computer Aid, Inc. (CAI) is an innovative solutions company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals working at locations around the world in a variety of industries.  Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities.  

    CAI is building a culture of continued learning, support, and personal development in a collegial environment. We also strive to make a positive impact on our surrounding communities through various outreach programs. We make a positive difference for our associates and the communities in which we serve.
    Our mission: Provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities. 

    CAI is an Equal Opportunity/Affirmative Action employer. Minorities, women, veterans and individuals with disabilities will receive consideration and are encouraged to apply.


    For more information on our professionals, services, and industries we support, please see our website

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