Computer Aid, Inc.

  • Software Quality Assurance Lead

    Location US-PA-Harrisburg
    Employment Type
  • Position Description/Responsibilities (CCC/Vendor)

    CAI is seeking an experienced QA Test Lead in our Harrisburg, PA office. This individual will oversee a team of quality assurance support analysts will test functional programs and applications within our client environment,  supporting our Autism2Work Practice.


    You will work with your team, providing training, guidance, support & supervision. Excellent knowledge of at least one programming language & Quality Assurance is preferred. You must be familiar with a variety of operating systems and platforms, as well as current Quality Assurance best practices and standards. The ideal candidate will be a strong leader, have an analytical mindset and keen eye for details.


    • Manage information technology and computer systems.
    • Plan, organize, control and evaluate information technology and data operations.
    • Manage IT staff by supporting, training and coaching employees in communicating job expectations and apprising of their performance.
    • Design, Develop, Validate, Implement and Coordinate systems, policies and procedures.
    • Act in alignment with user needs and system functionality to contribute to organization policy.
    • Identify problematic areas and implement strategic solutions in a timely manner.
    • Appraise customer requirements and make sure they are satisfied.
    • Keep detailed records of quality reports, statistical reviews and relevant documentation for weekly & bi-weekly reporting for your team’s progress. 

    Position Requirements/Technical Skills (CCC/Vendor)

    At least 8 yrs proven experience as an IT Manager or relevant experience (preferably as Quality Assurance).

    • At least 6 years of leading Testing efforts, including experience with all phases of testing: System, Integration, User Acceptance and Performance Testing.
    • At least 4 years of testing experience in different environments including one or more of the following client server, Services Oriented Architecture, Web based, Mainframe based and three tier architectures.
    • At least 4 years of experience with one or more of the following tools: HP toolset, Rational toolset, SOA testing tools and automation testing toolsets.
    • Experience with tracking and reporting SLAs and KPIs in a managed services testing engagement
    • Experience with implementing techniques such as Service Virtualization using CA, HP or IBM tools
    • Experience leading geographically dispersed teams
    • Thorough knowledge of software development methodologies
         Outstanding Communication Skills.
         Great Attention to Detail and a results driven approach.
         Excellent organizational and leadership abilities.
         Reliable and Trustworthy
         Excellent knowledge of technical management, information analysis and of computer hardware/software systems.
         Expertise in Data Management and Governance
         Hands on experience with Application Development and Quality Assurance
          Ability to manage, train and guide personnel
          BS in Computer Science, MIS, etc.

    Company Overview (CCC Only)

    Computer Aid, Inc. (CAI) is an innovative solutions company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals working at locations around the world in a variety of industries. Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities.  


    CAI is building a culture of continued learning, support, and personal development in a collegial environment. We also strive to make a positive impact on our surrounding communities through various outreach programs. We make a positive difference for our associates and the communities in which we serve.


    Our mission: Provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities.  For more information on our professionals, services, and industries we support, please see our website


    It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

    Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

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