Computer Aid, Inc.

  • State Hospital Data and Analytics Contractor

    Location US-PA-Harrisburg
  • Position Description/Responsibilities (CCC/Vendor)

    Project Coordinator/Jr Project Manager (Analytics)

    Location: Harrisburg

    Duration: Long term


    General Description:  

    This is professional work that synthesizes information from various data systems, records, reports and research sources to determine the extent to which goals and objectives are being met while assessing program and project impact. Work involves satisfying the needs of stakeholders through scheduled and ad hoc delivery of data reports, files, spreadsheets, dashboards, and databases. This work requires knowledge of data systems and ability to analyze data using complex financial, statistical, and mathematical methods. This position requires the education and experience to utilize complex data systems and methods. 

    Position Requirements/Technical Skills (CCC/Vendor)

    Major Duties:

    • Provides analysis and evaluation of data that contributes to the program office, Department, State and Federal reports and initiatives including, but not limited to: standard and adhoc state hospital reports, PeopleStat reports, Human Services Block Grant reports, Community Mental Health Block Grant reports, Governor’s Budget Reports, Governor’s Open Portal data, and OMHSAS Advisory Council reports.
    • Gathers information through data systems, interviews, surveys, research, agency contacts, or system queries.
    • Effectively communicates verbally and in writing with all stakeholders.
    • Uses or develops and maintains functional knowledge of various data software packages and systems for reporting and analysis purposes. This includes: Cognos Report Studio, SAS, CIS, HCSIS, PTS, PROMISe, EHR, EIM, and various databases.
    • Supports the implementation and Management of the State Hospital incident management system Enterprise Incident Management (EIM) that includes reporting of incidents and working with OMHSAS to ensure incidents are submitted according to policies and procedures.
    • Applies complex financial, statistical, and/or mathematical methods to analyze data.
    • Reviews and analyzes policy, guidance, and procedures and interprets laws, policies, and procedures affecting agency operations.
    • Develops or assists in developing program performance measures and monitors, updates, calculates, and recommends adjustments to performance measures to determine program effectiveness.
    • Analyzes program operations and recommends the modification of program policies and procedures to achieve greater efficiency and effectiveness.
    • Responds promptly and accurately to inquiries regarding program or project information.
    • Reviews Federal and State initiatives and evaluates current Commonwealth and OMHSAS practices, programs, projects and all other pertinent information to assess needs and make recommendations to support the evaluation of the implementation and effectiveness of the initiatives.
    • Designs, develops, maintains, and enhances reporting practices that provide OMHSAS leadership with detailed and accurate information as a base for policy and decision-making efforts.
    • Monitors trends to identify opportunities for improvement and makes recommendations that can be initiated for improved outcomes.
    • Collaborates with administrative and program office leads to determine evaluation parameters and methods.
    • Develops standardized collection methods and tools; gathers data, synthesizes or reassembles data collected by others; applies statistical, mathematical, or systems methods to analyze data to develop new facts and relationships.
    • Prepares final work product utilizing graphs or tables prepared by others or self-generated; presents information orally in meetings and through written narrative or statistical reports.
    • Supports the review and preparation of Federal or state data reports necessary to retain or qualify for Federal or other funding.
    • Analyzes current OMHSAS benchmarks to ensure alignment with best practices and state and federal requirements.
    • Develops training materials and provides guidance and training in analysis and evaluation methodology and techniques for other OMHSAS divisions/staff.

    Company Overview (CCC Only)

    Computer Aid, Inc. (CAI) is an innovative solutions company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals working at locations around the world in a variety of industries. Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities. 


    CAI is building a culture of continued learning, support, and personal development in a collegial environment. We also strive to make a positive impact on our surrounding communities through various outreach programs. We make a positive difference for our associates and the communities in which we serve.


    Our mission: Provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities.  For more information on our professionals, services, and industries we support, please see our website


    EEO Statement:


    It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.


    Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

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